All room reservations have to be made directly with the hotel by sending the official hotel booking form with the booking code “IFLA 2018” and full credit card details directly to the hotel. Without the credit card details the booking cannot be processed. Please take note that your hotel reservation is not complete if you do not return the completed and signed form to the hotel of your choice. Please find the hotel overview and more information on the Congress website. Telephone reservations will not be accepted. If you have any changes, please contact the hotel directly. If you do not have the contract details with you, we will be happy to help you at the registration counters.

Changes & Cancellations

All changes and cancellations must be sent in writing (fax or email) to the hotel directly.

For the exact cancellation dates please have a look at the relevant hotel booking form.

After this date, the full value of the reservation indicated on the hotel reservation form will be charged under all circumstances. For a reduction in the length of stay or in the case of a no-show, no refunds will be made. No-shows will be released at 09.00 the following day, and the accommodation will not be refunded.

Confirmation & Invoice

The confirmation and the invoice of the hotel booking will be sent out by the hotel or given to you upon check-out.


All charges for accommodation and extra costs must be settled by each guest upon departure directly at the hotel. Please note that some rates may be subject to service charge and / or GST.

If you would like to pay in advance by bank transfer please contact the hotel directly.

Alternative Accommodation

Delegates are welcome to book their own accommodation other than the accommodation service offered by the Congress Secretariat.

Please contact K.I.T. Group for any question you may have: [email protected] .